Sale and Promotions T&Cs

HOW LONG IS YOUR BOXING DAY SALE?
Our sale strictly runs from 8.00am 25 December – 31st December, 2024 at 11.59pm. We need to be firm on our dates, as a result, we will not extend the discount outside this period.

IS EVERYTHING ON SALE DURING BOXING DAY?
We will have 20-50% off everything, excluding new arrivals and gift cards. No further discounts apply.

DO YOU HAVE A QUESTION ABOUT SIZING?
If it is a sizing enquiry, we can definitely help. Check out our Fitting Room. Need further help? Tell us what stage of pregnancy or nursing you are at, your pre-pregnancy size and some thoughts around how you feel your body has changed and we’ll help with the rest. *please be aware of a delay in response during peek times.

WILL MY ORDER STILL BE SHIPPED QUICKLY DURING YOUR SALE?
Yes! We love receiving online orders as much as anyone so we appreciate the anticipation of a parcel arriving! During the Christmas and Boxing Day period, it may take us longer than usual as we also spend time with our families. Please also appreciate that couriers will be extra busy so they may have delays on their end.

RETURN OF SALE ITEMS
Items bought during the Boxing Day Sale can be returned or exchanged within 45 days of receiving your order, providing the item is in the condition we sent to you, tags must be attached, the items unworn and unwashed. For more information about our Returns Policy, please Returns and Exchanges. *If you are returning your order for refund, any free gift must also be returned.

FREE GIFT WITH PURCHASE:
All orders over £75 will receive a free My Necessity Bra. The style will be chosen at random and cannot be substituted. The free gifts are while stock lasts so make sure you get in quick. Limited stock is available. Once it’s gone, it’s gone. No substitutions. Offer subject to adjustment due to returns, cancellations and exchanges. Offer may be modified or discontinued at any time without notice.

*If you are returning your order for refund, any free gift must also be returned. If the gift is not returned, the cost will be deducted from your refund.

WHAT IF A PRODUCT IS SOLD OUT?
This will be our largest sale of the year and stock will run out. If you love a particular style we suggest you don't wait! Stock is limited! In the unfortunate instance, an item from your order is unavailable, it will be automatically refunded and the remainder of your order shipped without delay.

TIME SENSITIVE DISCOUNTS:

Promotion Period

1. Discounts will be offered for a limited time only, during specified 24-hour windows.

Stacking Discount Duration

1. Each discount offer is valid for 24 hours only, starting at 8:00 AM and ending at 8:00 AM the following day.
2. After the 24-hour period, the discount will expire and no longer be available.

Eligibility

1. The discounts are open to all customers unless otherwise stated.
2. The promotion cannot be combined with any other ongoing offers, promotions, or discounts.

How to Redeem

1. Discounts must be redeemed during the valid 24-hour period.
2. Specific redemption instructions will be provided for each promotion (e.g., use of discount codes, automatic application at checkout) via. EDM and Instagram

Availability

1. Hotmilk reserves the right to modify or cancel any discount at any time without prior notice.

Limitations

1. Discounts may not be transferred, exchanged for cash, or substituted for other benefits.
2. The company reserves the right to refuse redemption of a discount if fraudulent activity is suspected.

General Terms

1. By participating in the promotion, customers agree to these Terms & Conditions.
2. The company reserves the right to update or change these Terms & Conditions at any time.
3. In case of any disputes, the company’s decision will be final.

For further information or inquiries regarding the promotion, please contact our support team.

WHAT ARE YOUR SALE TERMS AND CONDITIONS?
The promotional offer is valid only for the promotional period and cannot be backdated and cannot be used in conjunction with any other offer. No other discount codes can be used in conjunction with the offer. Limited stock available. Once it’s gone, it’s gone. Shipment over the promotional period may take some additional days to process, not inclusive of shipping providers/ delivery times. Please bear in mind that domestic shipping times may experience delays.

Singles' Day & Spin & Win

Singles' Day Sale excludes new arrivals. 30% off for Singles Day cannot be combined with other Hotmilk discounts but can be used in conjunction with our Spin and Win promotion. A minimum purchase of £30 is required to claim the free birthday gift. One free gift per customer. Free gIft must be claimed before the promotion ends on the 14/11/2024. Singles day sale ends 12/11/2024. 

To Redeem Offer:

• Add qualifying products to your shopping bag/cart.
• Enter the correct discount code as advertised.
• The price of your qualifying products will be adjusted after discount code is applied.
• Hotmilk Lingerie will end the promotion at their discretion, unless otherwise stated
• Excludes purchase of Gift Cards

Offer Excludes the Following:

• Discount code cannot be used in conjunction with any other discount code or promotion.
• Discount code may or may not include new arrivals.

PERCENTAGE DISCOUNT SALE

• Products will be shown at the discounted price.
• Hotmilk Lingerie will end the promotion at their discretion, unless otherwise stated.
• Excludes purchase of Gift Cards

Sale Excludes the Following (unless otherwise stated):

• Not in conjunction with any other discount code or promotion.
• Promotion may or may not include new arrivals.

MULTI PURCHASE PROMOTION

To Redeem Offer:

• Add qualifying products to your shopping bag/cart.
• Enter the correct discount code as advertised if applicable.
• Discounted or free products will be added via a pop up window and added to cart at the discounted price once selected by customer.
• Hotmilk Lingerie will end the promotion at their discretion, unless otherwise stated.
• Discount will be applied to the lesser value product.
• Discount Code may or may not include new arrivals.

Sale Excludes the Following (unless otherwise stated):

• Not in conjunction with any other discount code or promotion.
• Promotion may or may not include new arrivals.
• Excludes purchase of Gift Cards

ADDITIONAL SALE AND PROMOTION DETAILS:

• No substitutions.
• Offer subject to adjustment due to returns, cancellations and exchanges.
• Orders shipping outside USA may incur additional taxes and duties.
• Offer may be modified or discontinued at any time without notice.

SALE - CLEARANCE SALE ITEMS PERMANENTLY REDUCED

• Our sale/clearance section is permanently reduced end of line styles. These styles are exclusive of any further discount codes or sales. Most items maybe exchanged within our 45 return period*

Gift with purchase valid on orders over the advertised amount. Gift with purchase is strictly while stocks last.

Hotmilk has a generous returns policy.
To learn more or to open a return request please visit our dedicated Returns page.

Do you have a question about sizing?
If it is a sizing enquiry, we can definitely help. Tell us what stage of pregnancy or nursing you are at, your pre-pregnancy size and some thoughts around how you feel your body has changed and we’ll help with the rest.